How To register with Reshamsuti?

Visit at https://www.reshamsuti.shopdeck.com/. Click on the human icon at the top right of the page and then please sign up with your details.

What are the payment terms?

You can pay via debit, credit card or internet banking. UPI, EMI and COD are also available.

How can I track my order?

After placing the order you will get your own order dashboard. From there you can track your order. You'll also receive an email with the tracking details, you can check on the courier website and track the order with the tracking number.

Max how many products can I order at one go?

There is no such limit. You can add as much items you want at one go.

How can I save my wishlist? 

Just click on the 'Heart'sign on the particular saree. Your wishlist is auto-saved. Don't forget to log in to your account before you create your wishlist.

Delivery attempted but I was not there. What to do next? 

The product is kept with the delivery partner himself. Normally the same delivery is attempted for the next two days. You can take the product by contacting to the delibvery partner meanwhile. Or you can drop us a mail regarding the same. Our team will contact you ASAP.

Does Reshamsuti offers COD (Cash on Delivery)? 

Yes COD is accepted for national payments.

Order status shows 'Delivered' but not yet received. What to do? 

Nothing to worry. This normally does not happen often. In such case please reach us via email. We will get in touch ASAP. Meanwhile, please check with your nehibours or security guard if they have accepted the order.

Can I exchange my product?

Yes you can, but there are some conditions. Please check out our https://www.reshamsuti.com/pages/cancellation-refund-policy page for details.

How to get in touch with ReshamSuti team? 

You can get in touch via email or contact no given in the website.

Where is the account dashboard? 

After logging into your account you will get you own "My Account" dashboard. You can access your orders from your dashboard.

How much time do I have after placing an order?

You will receive your product in max 7-10 days after placing your order. Once you place your order it will be informed to you timewise.

Will I receive a quality product from ReshamSuti?

Be 100% sure of getting premium quality products from best in class artisans.

What if it shows 'Payment Failed' and the amount is still debited from my account?

In that case, there is nothing to worry. In case the payment is failed and the order is not placed, the debited amount will automatically credited to your account from the bank's side as the debited is kept to the bank only.

Can my billing address and shipping address be different?

Yes it can be different. You can choose your billing address and shipping address of different places within the country.

Can I pay in EMI or Pay Later service?

Yes you can pay in EMI or Pay Later. While making the payment you can choose any of the given payment methods.